PRIVACY

Privacy Policy.

How TradeBoTicks handles information in connection with OptionTurtle.

1. Who we are

This Privacy Policy explains how TradeBoTicks Trading Systems Private Limited, the company behind OptionTurtle, handles personal information in connection with the OptionTurtle website and services.

2. Information we may collect

Depending on how you use OptionTurtle, we may collect information such as your name, email address, contact details, account/profile information, communications with us, plan or billing information, device and browser information, security and activity logs, and information necessary to operate broker or third-party integrations.

If you use a broker-connected feature, we may process broker identifiers, authorization information, access tokens, account metadata, order/trade information or other data made available through the relevant integration, to the extent necessary to provide the service.

3. How we use information

We may use information to provide and secure the service, operate broker integrations, authenticate users, process requests, provide customer support, maintain records, improve product performance, prevent misuse, communicate service information, administer billing and comply with applicable legal obligations.

4. When information may be shared

We may share information with service providers and third parties that help us operate OptionTurtle, such as brokers, cloud infrastructure providers, analytics providers, communications providers and payment processors, where relevant to the service. We may also disclose information when required by law, legal process, regulatory request, security need or to protect legal rights.

We do not sell personal information as a standalone business activity.

5. Broker and third-party integrations

Broker login, authentication and connected services may be governed by the broker's own privacy policy and terms. Data flows vary by integration. We aim to request and process only the access reasonably required for the applicable OptionTurtle feature.

6. Cookies and analytics

Our website may use cookies, local storage and analytics technologies to operate the site, remember preferences, understand usage and improve the product. Where required, we will provide appropriate choices for non-essential technologies.

7. Security

We use reasonable administrative, technical and organisational measures designed to protect information from unauthorised access, loss, misuse or alteration. No internet-connected system can be guaranteed to be completely secure.

8. Data retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide the service, maintain security and records, resolve disputes, or meet legal and contractual obligations. Retention periods may differ depending on the type of information and the service involved.

9. Your choices and requests

Subject to applicable law and the nature of the data, you may contact us to request access to, correction or updating of, or deletion of personal information associated with you, or to raise a privacy grievance. Some information may need to be retained where required for security, legal, accounting, dispute-resolution or other legitimate purposes.

10. Contact and policy updates

Privacy questions or requests may be sent to abhisheksinha@tradeboticks.com.

We may update this Privacy Policy as OptionTurtle evolves. The current version will be published on this page with its latest revision date.